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MetrixForge

RevOps for B2B SaaS

Embedded RevOps for B2B SaaS teams that have outgrown their CRM setup.

We work inside your team and your tools so your forecast holds up, reps sell instead of doing admin, and deals move from quote to cash without delays. We build the systems behind it: CRM, lead routing, forecasting, quote-to-cash and AI automation.

Results from selected work

Tool-agnostic. We work in the stack you already run, and add to it only when there is a clear case.

For B2B SaaS and tech companies with complex sales, from Series A to growth stage, with or without a RevOps team.

Sound familiar?

You invested in growth. Your revenue system didn’t keep up.

  1. 01

    You bought another tool.

    Enrichment, AI, a new dashboard. The demos looked great, but the data and definitions underneath were never fixed, so the results didn’t follow.

  2. 02

    You hired an agency.

    You got a deck or a campaign. Then they left, and nothing changed inside your CRM.

  3. 03

    You asked sales to keep the CRM clean.

    They’re paid to sell, not to do admin. Without a system that captures data where the work happens, it never sticks.

Diagnosis

Six places your revenue process can break

Your revenue numbers are only as good as the system behind them. When they’re wrong, the cause usually sits in one of these six places. Another tool rarely fixes it. We cover the whole system, from the first touch to the invoice: not just pipeline generation, but the forecast, the deal desk and quote-to-cash.

Above all six: the operating model

Segments, territories, quotas, capacity, comp and forecast cadence. If the plan is wrong, clean systems only measure the wrong thing precisely.

  1. 01 of 6

    Capture

    Breaks when

    Leads arrive incomplete and duplicated, so nobody trusts the source data.

    We build

    Enrichment, deduplication and scoring at the point of entry.

  2. 02 of 6

    Routing

    Breaks when

    Inbound waits hours for an owner, and speed-to-lead is not measured.

    We build

    Routing rules, response SLAs and alerts that survive territory changes.

  3. 03 of 6

    Pipeline

    Breaks when

    Every rep reads the stages differently, so pipeline value means little.

    We build

    Stage definitions, exit criteria and automated hygiene.

  4. 04 of 6

    Forecast

    Breaks when

    The number is rebuilt in a spreadsheet the night before the board meeting.

    We build

    A forecast method, deal inspection and a cadence from weekly pipeline review to the board.

  5. 05 of 6

    Quote-to-cash

    Breaks when

    Discounts wait days for approval, and invoices go out weeks after signature.

    We build

    CPQ, approval flows and a clean handoff to billing.

  6. 06 of 6

    Reporting

    Breaks when

    Marketing, sales and finance each report a different number.

    We build

    One set of definitions, and the board metrics built on them.

Running underneath all six: automation and AI

AI that researches accounts, enriches records, updates deals, drafts follow-ups and flags risk, inside the tools your team already uses. Anything sensitive waits for a human to approve it.

Services

Four ways to work with us

Three fixed-scope projects and one monthly retainer. If the problem is clear, go straight to the right service. If it isn’t, start with the audit.

Fixed-fee projects

  • Suggested starting point

    RevOps Audit

    Find what’s broken in your funnel, CRM and forecast, and what to fix first.

    Best for
    Teams that know something is wrong but not exactly what, or that want a plan before a bigger rebuild.
    Deliverables
    • Funnel and conversion analysis
    • Review of CRM data model, routing and pipeline definitions
    • Forecast method and reporting review
    • Your RevOps Fix Plan: what’s broken, what it is costing you, and what to fix in the next 90 days, walked through live.

    Fixed fee. The Fix Plan is yours to keep, whether or not we build it.

    More about this service: RevOps Audit

    Typical duration: 2 weeks

  • GTM Systems Build

    We rebuild, migrate or consolidate your CRM and the revenue processes that run on it.

    Best for
    Teams outgrowing their CRM setup, running two systems, or moving to a new CRM.
    Deliverables
    • CRM rebuild, migration or consolidation
    • Lead lifecycle, routing and data governance
    • Pipeline stages, forecast method and deal inspection
    • CPQ, deal desk and quote-to-cash
    • Reporting and board metrics
    More about this service: GTM Systems Build

    Typical duration: 4–8 weeks

  • AI Automation for GTM

    We put AI to work inside your sales process, on your own data, with controls on what it can change.

    Best for
    Teams whose reps lose hours to research and admin, with CRM data solid enough to automate on.
    Deliverables
    • Account Research & Scoring. Enriches and scores new accounts against your ICP, so reps start with context.
    • Deal Update Agent. Drafts CRM updates from calls and emails. Reps approve them instead of typing them.
    • Stalled-Deal Alerts. Flags deals that have gone quiet or slipped, with a suggested next step.
    • Post-Call Proposals & Deal Rooms. After every call: a proposal draft, a tailored demo page and a follow-up, approved by your team before the buyer sees anything.
    • Sales Assistant. Answers pipeline and account questions from your CRM and BI, inside Slack or Teams.

    Every automation runs in your stack, on your data. Anything sensitive waits for a person to approve it.

    More about this service: AI Automation for GTM

    Typical duration: 3–6 weeks

Monthly retainer

  • Fractional RevOps

    A senior RevOps operator embedded in your team, owning your RevOps priorities and building the systems behind them.

    We work alongside your commercial leaders, run the forecasting and reporting cadence, and implement improvements across your CRM, integrations and automation. You get ongoing ownership and hands-on delivery, with agreed capacity and clear monthly priorities.

    Best for
    Teams without a RevOps lead, teams covering a gap in RevOps leadership, or RevOps teams that need more senior build capacity.
    What we own
    • RevOps priorities and an agreed delivery roadmap
    • Forecasting cadence and revenue reporting
    • Planning cycles: targets, capacity and territories
    • CRM improvements, integrations and automation
    • Clear process ownership and cross-team handoffs
    • Documentation, training and ongoing improvement
    More about this service: Fractional RevOps

    Engagement: Monthly retainer with agreed capacity, scope and review cadence.

Approach

Embedded ownership. Hands-on delivery.

Every engagement combines RevOps ownership with forward-deployed revenue engineering: we work inside your existing tools, learn how your team actually sells, and build improvements alongside the people who use them.

  • In your team.

    We join your team chat and your pipeline reviews, and agree priorities with your commercial leaders.

  • In your systems.

    We build directly in your CRM and the tools around it, not in slides.

  • Handed over.

    Documentation, training and a recorded walkthrough, so your team can run it.

How we compare with advice-only consulting
Advice-only consultingMetrixForge
Where the work happensOutside your team, through calls and ticketsInside your team chat, CRM and pipeline reviews
What you getRecommendations and a slide deckWorking systems in your CRM
Who builds itYour team, after the engagementWe do, with your team
At handoverA plan to executeDocumentation, training and a recorded walkthrough
After handoverThe engagement endsOngoing support, or a monthly retainer to keep running and improving it

From first call to handover

  1. 01

    Discovery and scope

    A discovery call to understand your setup, goals and constraints, and agree what is in scope.

  2. 02

    Written proposal

    Scope, deliverables, timeline and fee in writing, before any work starts.

  3. 03

    Implementation

    We build inside your systems, with regular progress reviews and decisions logged as we go.

  4. 04

    Validation and handover

    We test with your team, document everything and train the people who will run it.

  5. 05

    Ongoing support

    Where agreed, support after handover or a monthly retainer for continued ownership.

Examples

Selected work

Five projects: the problem, what we built, and what it changed.

Higher-education network

One CRM, and reps get hours back

Challenge
Two CRMs, manual forecast prep and heavy deal admin for a 10+ person sales team.
What we implemented
Merged everything into one HubSpot, rebuilt the forecast cadence, and added AI-assisted scoring, automated deal updates and a Slack sales assistant, with human approval on sensitive changes.

Result

3–5 h admin saved per rep, every week

  • Stalled deals actioned within a day
  • Up to 50 users on one CRM
Read the case: One CRM, and reps get hours back

Higher-education network · Partnerships

From partner call to tailored proposal in 3 hours

Challenge
After each partner call, the team wrote proposals and built demos by hand: about 10 hours of work per proposal, and 4 days before it went out.
What we implemented
Call notes, CRM context and an internal knowledge base feed an AI workflow that drafts the proposal, a demo page tailored to the partner and the follow-up. The partnerships lead approves everything in Slack, and each partner gets a private deal page that updates as the deal moves.

Result

4 days → 3 h from discovery call to full proposal

  • 10 h → 1 h of work per proposal
  • 3.7× more custom proposals sent
Read the case: From partner call to tailored proposal in 3 hours

Enterprise climate-tech SaaS

Quotes out the same day

Challenge
Quotes and discount approvals took days; invoices went out about two weeks after signature.
What we implemented
Salesforce CPQ, a deal desk with Sales and Finance, automated invoicing and a Salesforce rebuild.

Result

Same day quote turnaround, down from days

  • 2–3 days from closed deal to invoice
  • Contributed to a 12% shorter sales cycle
Read the case: Quotes out the same day

Swiss mobility SaaS

A CRM migration without data loss

Challenge
Customer data in a legacy CRM, with no shared lifecycle or pipeline definitions.
What we implemented
Moved to HubSpot with full mapping, validation and QA, then built lifecycle, pipeline, quoting and reporting.

Result

50k+ records migrated, none lost

  • Full team adoption
Read the case: A CRM migration without data loss

PropTech platform

A first forecast and cleaner CRM data

Challenge
No forecast model, unreliable CRM data and commissions calculated by hand.
What we implemented
Built the first sales forecasting model, rebuilt HubSpot with automated data checks, and set up commission reporting and outbound.

Result

±15–20% first forecast vs actuals

  • Automated CRM data checks
Read the case: A first forecast and cleaner CRM data

Principles

What we believe about RevOps

  1. Definitions before dashboards.

    If sales and finance disagree on what a stage means, no dashboard will fix it. We agree the definitions first, then build on them.

  2. The CRM should do the admin.

    When reps spend hours updating fields, the system is wrong, not the reps. Data should be captured where the work happens, or not asked for at all.

  3. Automate the routine. Approve the risky.

    AI can draft, enrich, update and alert. People approve discounts, customer-facing messages and anything else sensitive.

  4. Build it so you don’t need us.

    Every system ships with documentation and training. A proper handover is part of the scope, not an extra.

About MetrixForge

MetrixForge is a RevOps agency for B2B SaaS and tech companies, based in Valencia and working with teams across Europe and the US. We design how revenue moves through your business and build the systems behind it: CRM, forecasting, quote-to-cash, reporting and AI automation. Every engagement is led by a senior RevOps operator who works inside your team.

FAQ

Questions we get on discovery calls

What is RevOps?

Revenue operations connects the processes, systems and data that marketing, sales, customer success and finance use, so handoffs work and everyone reports the same numbers.

We don’t have a RevOps lead. Can you help?

Yes. Fractional RevOps gives you senior RevOps ownership and hands-on delivery without building the function first. If you need one specific problem fixed, a fixed-scope project may be enough.

Can you work alongside our existing RevOps team?

Yes. We can take on a defined build, add senior build capacity, or cover an interim gap in RevOps leadership, working to your team’s priorities and standards.

What kind of companies do you work with?

We’re built for B2B SaaS and tech companies from Series A to growth stage, especially those with longer, multi-stakeholder sales to enterprise, public-sector or institutional buyers.

What does forward-deployed revenue engineering mean?

Working inside your business rather than from the outside: in your tools, your team’s channels and your meetings, building alongside the people who will use the result.

Who does the work?

Senior people only. Every engagement has a senior RevOps lead who does hands-on build, backed by the rest of our delivery team. Nothing is handed to juniors.

What happens if our lead is unavailable?

Engagements don’t depend on one person. Your lead is backed by our delivery team, and everything is documented as we go, so the work carries on.

Where should we start?

If you know what needs fixing, go straight to the relevant service. If you don’t, start with the two-week audit: you get your RevOps Fix Plan and can stop there, run it yourselves, or have us build it.

Do you only advise, or do you also build?

We build. The audit ends with a plan. Build and automation projects end with working systems in your CRM, documented and handed over. On a retainer, we keep running and improving them.

Do you work with our tools?

Yes. We’re tool-agnostic: we work in the CRM, data and automation tools you already run, and recommend a change only when the current setup can’t do the job. Recommendations follow the problem, not a vendor.

How do you price?

Projects are a fixed fee for a defined scope, agreed in the written proposal before any work starts. Fractional RevOps is a monthly retainer.

How fast can you start?

Usually within two weeks of the discovery call.

What happens after handover?

You get documentation and a recorded walkthrough, plus 30 days of support for questions and fixes.

Where are you based?

Valencia, Spain. We work remotely with teams in Europe and the US. Our CET day overlaps fully with Europe and with mornings on the US East Coast, and we work in English, Spanish and Ukrainian.

What do you need from us to start?

Admin access to the systems in scope, and one owner on your side who can make decisions and answer questions.

What does a typical engagement look like week to week?

A weekly working session with your owner, progress shared in your team chat, and decisions logged as we go. Fractional RevOps adds a monthly priorities review.

Contact

Show us where your numbers stop adding up.

Prefer email? Write to artem@metrixforge.com

On the 30-minute discovery call

  • Your current setup: CRM, reporting, forecasting and the processes around them
  • Where it breaks, and what it is costing your team
  • Whether we are the right fit, and which service would help first

Afterwards

If it’s a fit, you get a written proposal with scope, deliverables, timeline and fee within 48 hours. If it isn’t, we’ll say so.